Gary K. Longsine
2007-08-14 22:03:34 UTC
BitPim version 1.0.1-official
Mac OS X 10.4.10
(2.4 GHz Intel Core 2 Duo)
When BitPim encounters an exception, attempts to submit a trouble
report using the Create Trouble Report function on the exception page
don't appear to work.
Clicking the Create Trouble Report button appears to work fine. A
window appears with a small form, pre-populated with a file name
"bpbug.gz". Filling in the values for the other fields with the
following data:
Name: Gary K. Longsine
email: ***@sentco.net
Trouble Description: (any text here)
Then pressing OK...
Yields a dialog box which says:
Trouble Report Error
Failed to Create Trouble Report.
Here is the trouble report that I tried to submit in that example:
BitPim version: 1.0.1-official
An unexpected exception has occurred.
Please see the help for details on what to do.
Traceback (most recent call last):
File "gui.pyo", line 283, in run
File "gui.pyo", line 158, in __call__
File "gui.pyo", line 1860, in getdata
File "gui.pyo", line 1843, in setupcomm
File "commport.pyo", line 68, in __init__
File "commport.pyo", line 97, in _openport
File "commport.pyo", line 131, in _openusb
Exception: Failed to find usb device usb::002::002-10ab-10c5-00-00::0
Variables by last 8 frames, innermost last
Frame run in gui.pyo at line 276
e = <exceptions.Exception instance at 0x19c7b490>
res = None
self = <WorkerThread(BitPim helper, started daemon)>
item = (<gui.Request instance at 0x19c7b148>,
<gui.Callback instance at 0x19c7b4b8>)
call = <gui.Request instance at 0x19c7b148>
ex = <exceptions.Exception instance at 0x19c7b490>
resultcb = <gui.Callback instance at 0x19c7b4b8>
first = 0
Frame __call__ in gui.pyo at line 158
self = <gui.Request instance at 0x19c7b148>
args = ()
d = Keys []
{}
kwargs = Keys []
{}
Frame getdata in gui.pyo at line 1860
self = <WorkerThread(BitPim helper, started daemon)>
req = <guiwidgets.GetPhoneDialog; proxy of <Swig Object
of type 'wxDialog *' at 0x1a56
todo = [(<bound method WorkerThread.rebootcheck of
<WorkerThread(BitPim helper, started
Frame setupcomm in gui.pyo at line 1843
name = 'usb::002::002-10ab-10c5-00-00::0'
self = <WorkerThread(BitPim helper, started daemon)>
autofunc = None
comcfg = Keys ['baud', 'hardwareflow', 'retryontimeout',
'softwareflow', 'timeout']
{'baud': 115200, 'hardwareflow': False,
'softwareflow': False, 'retryontimeout':
klass = <class commport.CommConnection at 0x2f11870>
Frame __init__ in commport.pyo at line 68
baud = 115200
autolistargs = (<module 'phones.com_lglx5550' from '/
Applications/BitPim.app/Contents/Resources
self = <commport.CommConnection instance at 0x19c7b4e0>
hardwareflow = False
autolistfunc = None
timeout = 3
logtarget = <WorkerThread(BitPim helper, started daemon)>
configparameters = Keys ['baud', 'hardwareflow', 'retryontimeout',
'softwareflow', 'timeout']
{'baud': 115200, 'hardwareflow': False,
'softwareflow': False, 'retryontimeout':
softwareflow = False
port = 'usb::002::002-10ab-10c5-00-00::0'
Frame _openport in commport.pyo at line 110
baud = 115200
dummy = 0
description = None
self = <commport.CommConnection instance at 0x19c7b4e0>
hardwareflow = False
timeout = 3
softwareflow = False
port = 'usb::002::002-10ab-10c5-00-00::0'
Frame _openusb in commport.pyo at line 131
wantedbus = '002'
name = 'usb::002::002-10ab-10c5-00-00::0'
bus = <native.usb.usb.USBBus instance at 0x19c7b508>
self = <commport.CommConnection instance at 0x19c7b4e0>
wanteddev = '002-10ab-10c5-00-00'
timeout = 3
device = <native.usb.usb.USBDevice instance at 0x19c7b558>
wantediface = 0
_ = 'usb'
Mac OS X 10.4.10
(2.4 GHz Intel Core 2 Duo)
When BitPim encounters an exception, attempts to submit a trouble
report using the Create Trouble Report function on the exception page
don't appear to work.
Clicking the Create Trouble Report button appears to work fine. A
window appears with a small form, pre-populated with a file name
"bpbug.gz". Filling in the values for the other fields with the
following data:
Name: Gary K. Longsine
email: ***@sentco.net
Trouble Description: (any text here)
Then pressing OK...
Yields a dialog box which says:
Trouble Report Error
Failed to Create Trouble Report.
Here is the trouble report that I tried to submit in that example:
BitPim version: 1.0.1-official
An unexpected exception has occurred.
Please see the help for details on what to do.
Traceback (most recent call last):
File "gui.pyo", line 283, in run
File "gui.pyo", line 158, in __call__
File "gui.pyo", line 1860, in getdata
File "gui.pyo", line 1843, in setupcomm
File "commport.pyo", line 68, in __init__
File "commport.pyo", line 97, in _openport
File "commport.pyo", line 131, in _openusb
Exception: Failed to find usb device usb::002::002-10ab-10c5-00-00::0
Variables by last 8 frames, innermost last
Frame run in gui.pyo at line 276
e = <exceptions.Exception instance at 0x19c7b490>
res = None
self = <WorkerThread(BitPim helper, started daemon)>
item = (<gui.Request instance at 0x19c7b148>,
<gui.Callback instance at 0x19c7b4b8>)
call = <gui.Request instance at 0x19c7b148>
ex = <exceptions.Exception instance at 0x19c7b490>
resultcb = <gui.Callback instance at 0x19c7b4b8>
first = 0
Frame __call__ in gui.pyo at line 158
self = <gui.Request instance at 0x19c7b148>
args = ()
d = Keys []
{}
kwargs = Keys []
{}
Frame getdata in gui.pyo at line 1860
self = <WorkerThread(BitPim helper, started daemon)>
req = <guiwidgets.GetPhoneDialog; proxy of <Swig Object
of type 'wxDialog *' at 0x1a56
todo = [(<bound method WorkerThread.rebootcheck of
<WorkerThread(BitPim helper, started
Frame setupcomm in gui.pyo at line 1843
name = 'usb::002::002-10ab-10c5-00-00::0'
self = <WorkerThread(BitPim helper, started daemon)>
autofunc = None
comcfg = Keys ['baud', 'hardwareflow', 'retryontimeout',
'softwareflow', 'timeout']
{'baud': 115200, 'hardwareflow': False,
'softwareflow': False, 'retryontimeout':
klass = <class commport.CommConnection at 0x2f11870>
Frame __init__ in commport.pyo at line 68
baud = 115200
autolistargs = (<module 'phones.com_lglx5550' from '/
Applications/BitPim.app/Contents/Resources
self = <commport.CommConnection instance at 0x19c7b4e0>
hardwareflow = False
autolistfunc = None
timeout = 3
logtarget = <WorkerThread(BitPim helper, started daemon)>
configparameters = Keys ['baud', 'hardwareflow', 'retryontimeout',
'softwareflow', 'timeout']
{'baud': 115200, 'hardwareflow': False,
'softwareflow': False, 'retryontimeout':
softwareflow = False
port = 'usb::002::002-10ab-10c5-00-00::0'
Frame _openport in commport.pyo at line 110
baud = 115200
dummy = 0
description = None
self = <commport.CommConnection instance at 0x19c7b4e0>
hardwareflow = False
timeout = 3
softwareflow = False
port = 'usb::002::002-10ab-10c5-00-00::0'
Frame _openusb in commport.pyo at line 131
wantedbus = '002'
name = 'usb::002::002-10ab-10c5-00-00::0'
bus = <native.usb.usb.USBBus instance at 0x19c7b508>
self = <commport.CommConnection instance at 0x19c7b4e0>
wanteddev = '002-10ab-10c5-00-00'
timeout = 3
device = <native.usb.usb.USBDevice instance at 0x19c7b558>
wantediface = 0
_ = 'usb'